LONDON KNIGHTS ACCESSIBILITY INFORMATION AND POLICY
Patrons are permitted to purchase two (2) accessible seats for each game, based on availability. For each ticket purchased by a patron who requires an accessible seat, an additional ticket can be purchased for a companion. Should additional tickets be required for additional assistance, accommodations will be made for these requests, based on availability.
Each patron who enters the premises for a game will require a ticket for entry.
Tickets can be purchased in person at the Aluminum Associates London Knights Armoury (which is located inside Budweiser Gardens), with accessible entrance through Gate 1 (off of King St), or over the phone at 519-681-0800 ext 1. Hours of operation are Monday – Friday 10am – 6pm.
For patrons who require accessible seating who arrive at the game with regular seating tickets, we will do our best to accommodate you in any available accessible seating. Should none be available we will do our best to make alternate seating arrangements.
Accessible Seating Locations
Accessible seating is available on each level in the arena. Please see designated areas below:
100 level: sections 106 and 115
200 level: sections 207, 208 and 217
300 level: sections 304 and gallery
Elevators to access level 200 and 300 areas can be found inside Gate 6 and Gate 4. Escalators are also available inside Gate 4 and behind section 109/110 just to the right of Gate 1.
All service animals are permitted in the Aluminum Associates London Knights Armoury and at the OMAC Mortgages London Knights Box Office. For all games they are permitted inside the building. Please let a customer service representative know if you require alternate seating to accommodate a service animal.
Purchasing Tickets and Merchandise
Both tickets and merchandise are available for purchase during regular business hours (Monday – Friday 10am -6pm) at the Aluminum Associates London Knights Armoury. It is located inside the Budweiser Gardens with an entrance off of Talbot St. There are stairs at this entrance. For accessible access to the Aluminum Associates London Knights Armoury, please enter through the Gate 1 Box Office.
On game days, tickets can also be purchased at the OMAC Mortgages London Knights Box Office located at Jack Astor’s Gate 4. This gate is open 2 hours prior to puck drop, and stays open until the end of the 2nd intermission.
During games, merchandise purchases can be made at the Aluminum Associates London Knights Armoury. The Armoury entrance is located on the main concourse.
If you require a walker or wheelchair to be stored during a game, please visit 980 CFPL Guest Services desk located inside Gate 1. Items can be stored for the duration of the game.
If you require a wheelchair escort to your seat, accommodations can be made by visiting the 980 CFPL Guest Services desk at Gate 1.
Budweiser Gardens offers accessible parking in the South Lot off of King Street. There are twelve (12) spots available for every event. It is filled on a first come first served basis. It is recommended to arrive early to secure parking. The parking lot is close to Gate 1, 2 and 6 for entry.
Feedback and Questions
If there are questions or concerns during a game, please contact our Box Office Staff at the OMAC Mortgages London Knights Box Office located at gate 4, or event service staff at the 980 CFPL Guest Services desk located inside Gate 1. If there is a concern prior to or following a game please contact us at firstname.lastname@example.org, or 519-681-0800 ext 1.